CAPIC Job Vacancy

Responsible Payee Director
Our mid-size non-profit is seeking an enthusiastic professional to join our diverse and dedicated management team. The Responsible Payee Director is responsible to oversee the payee department operations and program staff. The Director will ensure that the appropriate and required systems are in place in order to best serve client’s needs and will provide assessment and appropriate follow-up services to clients to address: crisis intervention, substance abuse, financial, legal and health-related issues. The Director will maintain community partnerships and facilitate appropriate referrals on client’s behalf.
• Develop, monitor, supervise and evaluate client plans to achieve goals and the success of reaching these goals
• Serve as liaison with the Social Security Administration
• Conduct case management meetings with the payee department
• Conduct intake for new and returning payees
• Prepare budgets for clients
• Distribute benefits on monthly basis to the payee clients
• Initiate check disbursement requests to accounting department
• Maintain regular contact with payees to determine current needs
• Participate in weekly/monthly Management Team Meetings
• Prepare and submit reports as required by Social Security Administration
• Assist clients in completing Social Security Administration reviews
• Provide weekly report to CAPIC Executive Director
• Bachelor’s degree preferred
• 5 years-experience in non-profit management
• Strong advocacy & outreach skills needed, minimum of 5 years
• Experience using computerized systems (Excel, RPM client ledger)
• Good communication skills and ability to work with staff
• Case management and organizational skills
• Health, dental, vision, 403B, FSA, Aflac, vacation, personal and sick days
• Competitive salary and benefits
Please submit cover letter, resume and references to: or mail to
Executive Director
100 Everett Avenue, Unit 14 Chelsea, MA 02150
COVID-19 considerations: To keep our employees as safe as possible, we have installed clear plastic barriers, provided masks, gloves, gowns, and hand sanitizer. We are also not open to the public and work in scattered shifts to limit the number of staff in the office.